In 2005, Marsh & McLennan, the world’s largest insurance brokers, approached Langham Capital for advice regarding the outsourcing of some of its process-work to India.
Marsh & McLennan was already engaged in discussions at the operative level with a few Indian parties and applied to Langham Capital when it began commercial negotiations.
Langham Capital framed these discussions, delineated ownership issues of the offshore entity, and went through the details of the transfer of ownership. We also conducted a price bench marking study, which helped our client gain a transparent view of costs and hence pricing structures of the competing outsourcing providers.
